Privacy Policy for Mapiles.app

Effective Date: May 26, 2025
Last Updated: May 26, 2025

At Mapiles.app, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our platform, tools, and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Contact Number

  • Email Address

  • Location (Province, City/Town)

  • User Role (e.g., Buyer, Agent, Developer)

b. Property-Related Data

  • Property preferences (budget, location, type)

  • Search and inquiry history

  • Site tripping bookings

  • Uploaded property documents or media

c. Technical Information

  • IP Address

  • Device information

  • Browser type and settings

  • Pages visited, time spent, and user actions

2. How We Use Your Information

We use the collected data to:

  • Match you with suitable real estate properties

  • Respond to inquiries and booking requests

  • Improve our AI recommendations and user experience

  • Send notifications, updates, and marketing (with your consent)

  • Maintain system security and troubleshoot issues

  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Authorized agents or developers to respond to inquiries or bookings

  • Service providers assisting in operations (e.g., cloud hosting, email systems)

  • Law enforcement when required by law or legal processes

  • Affiliated platforms (e.g., Mapiles AI, Journey, CRM) for internal integration

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Remember login sessions

  • Personalize content and recommendations

  • Analyze usage and improve system performance

You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures:

  • SSL encryption

  • Access controls and role-based permissions

  • Daily server monitoring and backups

Despite our best efforts, no system is fully immune to security threats. Use the platform responsibly.

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated data

  • Request deletion of your account or specific data

  • Withdraw consent to marketing communications at any time

To exercise these rights, email us at support@mapiles.app.

7. Third-Party Links

Mapiles.app may link to third-party services (e.g., Facebook, Google, Agoda). We are not responsible for their privacy practices. Review their privacy policies before interacting with those platforms.

8. Children’s Privacy

Mapiles.app is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Mapiles AI Support Team
📧 ask@mapilesrealty.com
🌐 https://mapiles.app

 

*User Data Deletion Request
If you want to delete your data from Mapiles.app collected via Facebook Login, please email us at ask@mapilesrealty.com with the subject line "Facebook Data Deletion Request" along with your full name and the email you used with Facebook Login.
We will process your request within 7 business days.